Customer Service

Customer Service – Mabrix

At Mabrix, customer satisfaction is our top priority. Our customer support team is always ready to assist you with any questions regarding orders, products, shipping, or exchanges.

If you need help, feel free to contact us through any of the following methods:


Live Chat Support

For quick assistance, you can use the Live Chat feature available on our website homepage. Our support team will respond as soon as possible during business hours.


WhatsApp Support

You can directly contact us on WhatsApp for order inquiries, product details, or customer support.

WhatsApp: +92 306 0963000


Email Support

For detailed inquiries, complaints, or business communication, please email us.

Email: mabrixclothing@gmail.com


Response Time

Our customer service team usually responds within 1-2 hours on business days.


Support Hours

Monday – Saturday
11:00 AM – 8:00 PM (Pakistan Standard Time)


✅ Shopify Tip for Live Chat

To add Live Chat on Shopify homepage, you can install one of these apps:
Shopify Inbox (Free & official from Shopify)
Tidio Live Chat
WhatsApp Chat + Abandoned Cart

Best option: Use Shopify Inbox because it connects with live chat + customer messages in one place.